Frequently Asked Questions
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1. What type of co-location services does EGNC provide?
EGNC provides two co-location services:
1. Government co-location – Only applicable to Government agencies.
2. Private co-location – Only applicable to private organisations.
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2. What is the difference between Government co-location and Private co-location?
Government co-location shares the same Government network. All servers between Government agencies can safely interconnect for integration purposes. Internet connections uses EGNC’s single internet gateway.
Private co-location is not connected to the Government network.
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3. Can a Government Agency use Private co-location service?
No. All Government agencies must use Government co-location service. This is for the purpose of ease of integration and centralised management.
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4. Is there any exception for a Government Agency not to use a Government co-location service?
No, unless there is very strong reason to use a separate network and it must be brought up to the proper authority for consideration.
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5. How to connect a Government Agency to EGNC Data Centre?
The E-Government Bandwidth commonly known as EG-Bandwidth (EGBW) is used to connect any Government Agencies to EGNC.
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6. Can a Government Agency uses a special dedicated leased line other than EG-Bandwidth (EGBW) to connect to EGNC?
No.
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7. How to apply EG-Bandwidth line to connect to EGNC?
EG-Bandwidth application must be submitted to Ministry of Communication.
Also inform EGNC by letter stating intention to connect to EGNC and the bandwidth speed applied.
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8. What are the procedure to co-locate at EGNC?
The Government agency or private organisation writes a letter of intent to EGNC and include the following information:
1. Date of intended co-location
2. Number of servers
3. Number of racks
4. Name of remote site(s) which connects to EGNC and their connection speed
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9. What are the facilities provided for co-location services?
| Power Redundancy |
- Generator sets to supply power during power outage.
- Fully redundant UPS.
- Dual power source for every rack i.e. Two power strips for each rack. Each power strip obtains power from two different individual power sources. Each strip has twenty 10-Amps socket outlets and four 16-Amps socket outlets.
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| Environment Monitoring System |
- Standard 42U APC Netshelter VX server racks:
- Maximum width 597mm
- Maximum depth 1072mm
- Maximum mounting depth 838mm
- Keyboard, Video, Monitor (KVM):.
- APC Rackmounted 17” monitor, keyboard and mouse.
- APC 8-port KVM switch.
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| Rack |
- Precision Air-Conditioning System
- FM-200 Fire Suppression System.
- Very Early Smoke Detection Alarm (VESDA) System.
- Water Leakage Detection System.
- Security Surveillance System utilizing CCTV, Biometric and Proximity Card Access System.
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