Frequently Asked Questions:
1. What type of co-location services does EGNC provide?
2. What is the difference between Government co-location and Private co-location?
3. Can a Government Agency use Private co-location service?
4. Is there any exception for a Government Agency not to use a Government co-location service?
5. How to connect a Government Agency to EGNC Data Centre?
6. Can a Government Agency uses a special dedicated leased line other than EG-Bandwidth (EGBW) to connect to EGNC?
7. How to apply EG-Bandwidth line to connect to EGNC?
8. What are the procedure to co-locate at EGNC?
9. What are the facilities provided for co-location services?
1. What type of co-location services does EGNC provide?
EGNC provides two co-location services:
a) Government co-location – Only applicable to Government agencies.
b) Private co-location – Only applicable to private organisations.
2. What is the difference between Government co-location and Private co-location?
Government co-location shares the same Government network. All servers between Government agencies can safely interconnect for integration purposes. Internet connections uses EGNC’s single internet gateway.
Private co-location is not connected to the Government network.
3. Can a Government Agency use Private co-location service?
No. All Government agencies must use Government co-location service. This is for the purpose of ease of integration and centralised management.
4. Is there any exception for a Government Agency not to use a Government co-location service?
No, unless there is very strong reason to use a separate network and it must be brought up to the proper authority for consideration.
5. How to connect a Government Agency to EGNC Data Centre?
The E-Government Bandwidth commonly known as EG-Bandwidth (EGBW) is used to connect any Government Agencies to EGNC.
6. Can a Government Agency uses a special dedicated leased line other than EG-Bandwidth (EGBW) to connect to EGNC?
No.
7. How to apply EG-Bandwidth line to connect to EGNC?
EG-Bandwidth application must be submitted to Ministry of Communication.
Also inform EGNC by letter stating intention to connect to EGNC and the bandwidth speed applied.
8. What are the procedure to co-locate at EGNC?
The Government agency or private organisation writes a letter of intent to EGNC and include the following information:
a) Date of intended co-location
b) Number of servers
c) Number of racks
d) Name of remote site(s) which connects to EGNC and their connection speed.
9. What are the facilities provided for co-location services?
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Power Redundancy |
ü Generator sets to supply power during power outage.
ü Fully redundant UPS.
ü Dual power source for every rack i.e. Two power strips for each rack. Each power strip obtains power from two different individual power sources. Each strip has twenty 10-Amps socket outlets and four 16-Amps socket outlets. |
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Environment Monitoring System |
ü Precision Air-Conditioning System
ü FM-200 Fire Suppression System
ü Very Early Smoke Detection Alarm (VESDA) System
ü Water Leakage Detection System
ü Security Surveillance System utilizing CCTV, Biometric and Proximity Card Access System
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Rack |
ü Standard 42U APC Netshelter VX server racks:
- Maximum width 597mm
- Maximum depth 1072mm
- Maximum mounting depth 838mm
ü Keyboard, Video, Monitor (KVM)
- APC Rackmounted 17” monitor, keyboard and mouse.
- APC 8-port KVM switch. |